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Canoogles · Here to help

Privacy

Updated September 26, 2026.

This notice explains how Canoogles, operated by El Dorado Outfitters LLC, handles personal information through shopcanoogles.com, Shopify checkout and forms, customer support, and fulfillment.

Information we handle

Depending on how you use the service, we handle contact and delivery details, order and payment-status information, support messages and attachments, marketing choices, device and browser information, security logs, cookie choices, and shopping activity. Payment-card details are processed by Shopify and its payment providers; Canoogles support does not ask you to send card details by email.

How we use information

We use information to provide the storefront and cart, process orders and payments, calculate taxes and shipping, deliver and track packages, handle returns and support, prevent fraud and misuse, keep business and legal records, honor communication choices, and understand storefront use when optional analytics is permitted.

Cookies, analytics, and choices

Essential cookies support access, shopping carts, security, and saved choices. Our privacy controls take account of your region and your saved choices. Where prior consent is required, optional analytics and advertising tracking wait for your permission. Elsewhere, these tools may operate by default, subject to applicable opt-outs and your choices.

When enabled and permitted, Google Analytics and Google advertising tools help measure visits, shopping activity, and advertising results. Meta Pixel and Conversions API help measure advertising and purchases. These services may receive device and browser information, shopping events, product identifiers, and advertising click identifiers. For enabled checkout advertising integrations, permitted matching information can include contact and delivery details supplied during checkout. We do not intentionally include children's certificate names or private certificate links in advertising measurement.

You can manage available cookie choices through Cookie settings or Privacy choices and use the data sharing opt-out page or contact support to opt out of sale, sharing, or targeted advertising where applicable. The regional storefront controls honor Global Privacy Control and preserve explicit opt-outs. Email marketing choices are separate. Not all measurement integrations are active at all times; server-side tracking is subject to the applicable choices too.

Shopify Network Intelligence

Shopify hosts and processes the commerce, checkout, and purchase portions of the service. Shopify Network Intelligence is enabled. Shopify can combine information about visits and purchases from this store with information from other Shopify merchants to improve Shopify services, including advertising and personalization, and can process or share information with Shopify companies and service providers in other countries. Depending on applicable law, this activity may be considered a sale, sharing, or use for targeted advertising. Learn more in Shopify's consumer privacy notice and use the data sharing opt-out page where applicable. Shopify also provides a Privacy Portal.

Other service providers

We use Vercel for website hosting and security; Google Workspace in the InHouseMarketers environment for Canoogles support email; and ShipStation with UPS or USPS for shipping and tracking when fulfillment is active. These providers handle information to deliver their services under their applicable terms and privacy practices.

Marketing choices

Email signup is optional and is intended for adult purchasers and gift-givers. Placing an order does not by itself subscribe someone to marketing. You may unsubscribe using the link in a marketing email.

Retention

We keep order, tax, payment, return, fraud-prevention, and dispute records for the periods needed to operate the business and meet legal and accounting obligations. Support records are kept while needed to resolve requests and maintain appropriate business records. Marketing information is kept until consent is withdrawn or it is no longer needed. Analytics and security information is retained according to the operational settings and legitimate purposes of the applicable service. We do not retain information solely because storage is available.

Your rights and requests

Depending on where you live, you may have rights to access, correct, delete, or receive a portable copy of personal information; opt out of sale, sharing, or targeted advertising; use an authorized agent; or appeal a decision. We do not discriminate against you for exercising an applicable privacy right. Email support@shopcanoogles.com to make a request. We may verify the request and retain information where required or permitted by law. Use the data-sharing opt-out page or contact support to request an opt-out, and use the available cookie or privacy controls to manage analytics and advertising choices.

Children

The storefront, checkout, and email signup are intended for parents, guardians, and other adult purchasers. We do not knowingly ask children under 13 to submit personal information, create profiles, or join marketing. If you believe a child provided personal information, contact us so we can review and address it.

Contact

El Dorado Outfitters LLC, Canoogles, 5130 Franz Rd, Suite 400, Katy, TX 77493, United States. Email: support@shopcanoogles.com.